Business Operations Depot

    Privacy Policy

    Effective Date: July 21, 2026

    Important Notice Regarding Text Messaging Data

    Business Operations Depot ("we," "us," or "our") does not share customer opt-in information, including phone numbers and consent records, with any third party for purposes unrelated to providing our direct services. All text messaging originator opt-in data is kept strictly confidential and is never sold.

    Business Operations Depot ("Company," "we," "us," or "our") provides AI-powered lead engagement, customer communication, and business automation systems ("Services") to service-based businesses, including AI voice and chat employees, database reactivation campaigns, reputation and review management, and referral growth systems. This Privacy Policy explains how we collect, use, and protect information from visitors to BizOpsDepot.com, prospective clients, and clients who engage with us through our website, chatbot, or scheduling tools. This Privacy Policy should be read together with our Terms of Service, available at BizopsDepot.com/terms-of-service, which govern your use of our website and Services.

    1. Information We Collect

    Personal Information

    • Name, business name, email address, phone number, and business address
    • Payment and billing information when you purchase or subscribe to our Services
    • Opt-in records and timestamps for all communication channels (SMS, email, voice, chat)
    • Information submitted through website contact forms, our AI chatbot, or our appointment scheduling calendar

    Non-Personal Information

    • IP address, browser type, and device information
    • Website usage patterns and analytics
    • Cookies and similar tracking technologies

    Communication Records

    • Records of inquiries, strategy calls, and service requests
    • Appointment details and scheduling preferences
    • Service history, support interactions, and feedback

    2. How You Opt In to SMS Messages

    Business Operations Depot collects SMS consent only when you take an affirmative action through one of the following opt-in methods:

    • Contact Us Form: On our Contact Us form, you may separately choose to receive non-marketing SMS messages and/or marketing SMS messages by selecting the corresponding optional, unchecked consent checkbox. You may submit the Contact Us form without selecting either SMS consent option.
    • Strategy Call Booking Form: When booking a Strategy Call, you may choose to receive non-marketing SMS messages concerning your inquiry, appointment confirmations, reminders, rescheduling information and related service updates by selecting an optional, unchecked consent checkbox. You may complete your booking without consenting to SMS messages.
    • Chat Widget: You may choose to receive non-marketing SMS messages by entering your contact information, selecting the SMS consent checkbox and submitting your information through the Chat Widget after being presented with its messaging disclosure. Consent provided through the Chat Widget applies only to the types of messages described in that disclosure.

    Marketing and non-marketing SMS consent are collected separately where applicable. Merely entering a phone number, opening the Chat Widget, beginning a conversation or submitting a website form without completing the applicable consent step does not constitute SMS consent. Consent to receive marketing messages is not a condition of purchasing any Services.

    3. How We Use Your Information

    We use collected data to:

    • Provide, operate, and improve our Services
    • Respond to inquiries and schedule strategy calls or appointments
    • Process transactions and manage client subscriptions
    • Send transactional messages, including appointment reminders, confirmations, and account or service updates
    • Send marketing messages, including promotions, new service announcements, and special offers, where you have consented to receive them
    • Enhance website and chatbot functionality
    • Ensure security and prevent fraud
    • Maintain records of your communication preferences and consent

    4. SMS Messaging & Compliance

    Text Message Program Terms & Conditions

    By opting into our SMS messaging program, you agree to receive text messages from Business Operations Depot that may be transactional (e.g., appointment confirmations, reminders, and account updates) and/or marketing in nature (e.g., promotions, new service announcements, and special offers), consistent with the consent you provide at opt-in.

    Opt-In & Consent

    • You will only receive SMS messages if you have affirmatively opted in by selecting an applicable SMS consent checkbox on our Contact Us form, Strategy Call booking form or Chat Widget. The Contact Us form provides separate consent options for marketing and non-marketing messages. The Strategy Call booking form and Chat Widget collect consent is for non-marketing messages only, unless otherwise expressly stated in the applicable disclosure.
    • We maintain timestamped records of all opt-in actions
    • We comply with the Telephone Consumer Protection Act (TCPA), CAN-SPAM Act, and all other applicable laws

    Opt-Out Instructions

    • Reply "STOP" at any time to cancel SMS messages
    • You will receive one final confirmation message, and no further messages will be sent unless you re-opt in
    • All opt-out requests are timely processed

    Message Frequency & Content

    • Message frequency varies based on your interactions with us and the campaigns you are enrolled in
    • Messages will relate to the Services you have inquired about, requested, or subscribed to, or to promotions and updates you have consented to receive

    Help & Support

    • Reply "HELP" for assistance
    • Contact us at BizOpsDepot@gmail.com or (832) 261-9201
    • Support is available during regular business hours

    Carrier Information

    • Standard message and data rates may apply
    • Carriers are not liable for delayed or undelivered messages
    • Supported carriers include AT&T, Verizon, T-Mobile, and most major and regional carriers

    SMS Data Protection Statement

    No mobile opt-in information or consent will be shared with any third party or affiliate for marketing or promotional purposes. We may share such information with subcontractors who support our operations, such as SMS aggregators and platform providers, solely to deliver the messages you have consented to receive. All other categories of information sharing exclude text messaging originator opt-in data and consent; this information will not be shared with any third party outside of the aggregators and providers necessary to deliver the Text Message Services.

    5. Information Sharing & Disclosure

    We do not sell, rent, or trade personal information. We may share information with:

    Service Providers

    • Third-party vendors that support our operations (e.g., payment processing, appointment scheduling, hosting)
    • SMS and email aggregators and providers solely for the purpose of delivering messages you have consented to receive
    • All service providers are contractually obligated to maintain confidentiality and security

    Legal Compliance

    • If required by law, legal process, or to protect our rights
    • In response to valid law enforcement requests or court orders

    Business Transfers

    In the event of a merger, acquisition, or sale of assets, your data remains protected under the terms of this Privacy Policy

    All of the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third party, excluding aggregators and providers of the Text Message Services.

    6. Data Security

    We implement reasonable administrative, technical, and physical measures to protect your personal information, including:

    • Encryption of sensitive data in transit and at rest
    • Secure access controls and authentication mechanisms
    • Security assessments and system updates
    • Breach notification protocols in accordance with applicable law

    No method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security but use commercially reasonable means to protect your information.

    7. Cookies & Tracking Technologies

    We use cookies and similar technologies to analyze site traffic, remember your preferences, improve website and chatbot functionality, and measure the effectiveness of our Services. You may control cookies through your browser settings; disabling cookies may limit certain website features.

    8. Your Rights & Choices

    You have the right to:

    • Access, update, or delete your personal information
    • Opt out of marketing emails by clicking "unsubscribe"
    • Opt out of SMS messages by replying "STOP"
    • Request information on how we process your data
    • Withdraw consent at any time for future communications
    • Lodge a complaint with a supervisory authority if you believe your rights have been violated

    To exercise these rights, contact us using the information in Section 11.

    9. Third-Party Links

    Our website may contain links to third-party websites. We are not responsible for their privacy practices and encourage you to review their policies. This Privacy Policy applies only to information collected by Business Operations Depot.

    10. Changes to This Privacy Policy

    We may update this Privacy Policy periodically. The current version will always be available on our website with its effective date. For material changes, we will notify you by email or through a notice on our website.

    11. Contact Us

    If you have questions about this Privacy Policy or how your information is handled, contact us at:

    Business Operations Depot

    1703 Orlando St., Friendswood, TX 77546

    Phone: (832) 261-9201

    Email: BizOpsDepot@gmail.com

    Website: BizOpsDepot.com

    By using our website and Services, you consent to this Privacy Policy.